Terms of service

TERMS OF SERVICE

1. INTRODUCTION

These Terms of Service govern your access to and use of the CAFELIER LIMITED online store, including any website, online checkout, customer account, content, products and services made available through it.

Throughout these Terms:

  • “CAFELIER LIMITED”, “we”, “us” and “our” refer to CAFELIER LIMITED;

  • “website” means the online store operated by or on behalf of CAFELIER LIMITED;

  • “customer”, “you” and “your” refer to the person accessing the website or placing an order;

  • “consumer” means an individual acting wholly or mainly outside that individual’s trade, business, craft or profession;

  • “product” means any item offered for sale through our website; and

  • “fulfilment partner” means a supplier, warehouse operator, logistics provider or other service provider that stores, prepares, packages or dispatches products on our behalf.

By accessing the website, creating an account or placing an order, you agree to these Terms of Service.

Please read these Terms carefully before using the website or purchasing a product.

Nothing in these Terms excludes, restricts or replaces any statutory consumer rights that cannot lawfully be excluded or restricted.

2. BUSINESS INFORMATION

The online store is operated by:

Trade name: CAFELIER LIMITED
Company number: 17311499
Physical address: 17 City North Place, London N4 3FU, United Kingdom
Email: sale@cafeliershop.com

The address above is our business correspondence address. It may not be the correct address for product returns.

Products must not be returned to this address unless our customer support team has specifically confirmed that the return should be sent there.

3. RELATED POLICIES

The following policies also apply to your use of the website and purchases made through it:

  • Privacy and Cookie Policy;

  • Return and Refund Policy;

  • Shipping or Delivery Policy, where published; and

  • any product-specific terms or notices displayed on the relevant product page.

These policies form part of the agreement between you and CAFELIER LIMITED where applicable.

If there is an inconsistency between these Terms and a product-specific term presented before purchase, the more specific term will apply to that product.

4. ELIGIBILITY

To place an order, you must:

  • be legally capable of entering into a binding contract;

  • provide accurate and complete information;

  • be authorised to use the selected payment method; and

  • comply with any age or location restrictions applying to the relevant product.

If you are under 18, you may use the website only with the involvement and permission of a parent or legal guardian who accepts responsibility for the order.

We reserve the right to refuse or cancel an order where we reasonably believe that the purchaser is not legally entitled to enter into the transaction.

5. USE OF THE WEBSITE

You may use the website only for lawful personal or business shopping purposes.

You must not:

  • use the website for fraudulent, unlawful or abusive purposes;

  • provide false, misleading or incomplete information;

  • attempt to gain unauthorised access to the website, accounts, servers or systems;

  • interfere with the website’s security or operation;

  • introduce viruses, malware or harmful code;

  • use automated tools to scrape, copy or extract website content without permission;

  • impersonate another person or organisation;

  • place orders using payment information without authorisation;

  • use the website to violate another person’s intellectual property or privacy rights;

  • resell access to the website;

  • manipulate promotions, reviews, referrals or discount codes;

  • submit unlawful, threatening, defamatory or misleading content; or

  • use the website in a manner that could damage CAFELIER LIMITED or other users.

We may suspend or restrict access to the website where reasonably necessary to protect customers, systems, service providers or our legal interests.

6. CUSTOMER ACCOUNTS

You may be able to create an account to manage orders, addresses or preferences.

You are responsible for:

  • providing accurate account information;

  • keeping your login credentials confidential;

  • using a strong and unique password;

  • restricting access to your device; and

  • informing us promptly if you suspect unauthorised account activity.

You are responsible for activity conducted through your account unless the activity resulted from a security failure for which we are legally responsible.

We may suspend or close an account where we reasonably believe that:

  • it is being used fraudulently;

  • its security has been compromised;

  • these Terms have been seriously or repeatedly breached;

  • the account is being used to harm our website or another person; or

  • closure is required by law.

Closing an account does not automatically cancel an order that has already been accepted.

7. PRODUCT INFORMATION

We aim to present product descriptions, specifications, dimensions, materials, compatibility information, images and instructions accurately.

However:

  • colours may appear differently depending on the device, screen or lighting;

  • handmade, natural or manufactured materials may have reasonable variations;

  • packaging may change without affecting the product itself;

  • measurements may be approximate;

  • product images may include props or accessories that are not included;

  • minor design or packaging changes may be introduced by the manufacturer; and

  • product availability may change without notice.

The items included in a purchase are those stated in the product description or order confirmation.

You should review the product page carefully before ordering and contact us at sale@cafeliershop.com if you require clarification.

Nothing in this section permits us to supply a product that is materially different from its description or removes your rights where a product is faulty, not as described or otherwise does not conform to the contract.

8. COFFEE ACCESSORIES AND PRODUCT COMPATIBILITY

Our store may offer coffee preparation accessories, storage products, barista tools, drinkware, cleaning accessories, replacement components and related items.

Before purchasing or using a product, you are responsible for checking:

  • product measurements;

  • materials;

  • voltage and plug type, where applicable;

  • compatibility with your coffee machine, grinder or other equipment;

  • heat resistance;

  • dishwasher or microwave suitability;

  • food-contact suitability;

  • cleaning requirements;

  • manufacturer instructions; and

  • any warnings displayed on the product page or packaging.

A reference to a third-party brand, appliance or model is normally provided only to describe compatibility. It does not imply sponsorship, approval or affiliation unless expressly stated.

Do not use a product in a manner that conflicts with its instructions, warnings or intended purpose.

Products involving hot water, steam, heated surfaces, glass, blades, electricity or pressurised equipment must be handled carefully and kept away from children where appropriate.

9. PRODUCT AVAILABILITY

All products are subject to availability.

Placing a product in your shopping basket does not reserve it.

We may use multiple fulfilment partners and product locations. Stock information may occasionally change before our systems are updated.

If a product becomes unavailable after you place an order, we may:

  • cancel the unavailable product;

  • offer a reasonable alternative, which you are not required to accept;

  • provide an updated estimated dispatch date; or

  • refund the amount paid for the unavailable product.

We will not substitute a materially different product without your agreement.

10. PRICES

Product prices are displayed in the currency shown on the website.

Unless stated otherwise, the final amount payable will be shown during checkout and may include:

  • the product price;

  • applicable taxes;

  • delivery charges;

  • discounts;

  • customs or import charges collected by us, where applicable; and

  • any other mandatory charge known to us before the order is placed.

Prices may change at any time, but a price change will not normally affect an order that we have already accepted.

A price displayed in error does not bind us where the error is obvious and could reasonably have been recognised as an error.

If we discover a material pricing error before accepting an order, we may contact you and offer the choice of:

  • proceeding at the correct price; or

  • cancelling the affected product for a full refund.

We will not charge a higher price without your agreement.

11. TAXES, CUSTOMS AND IMPORT CHARGES

The treatment of taxes and import charges depends on the delivery destination and the information shown at checkout.

Where stated at checkout, taxes, duties or import charges may be included in the order total or collected in advance.

Where taxes or import charges are not collected by us, the recipient may be required to pay charges imposed by:

  • customs authorities;

  • tax authorities;

  • postal operators;

  • delivery companies; or

  • customs clearance providers.

Any such arrangement should be disclosed during checkout or in the relevant shipping information where reasonably possible.

You are responsible for providing information reasonably required for customs clearance.

We are not responsible for customs delays caused by matters outside our reasonable control. However, this does not affect any legal responsibility we may have for delivering the order under the contract.

You should not refuse a parcel solely to avoid properly disclosed import charges. If a refused parcel is returned to us or a fulfilment partner, reasonable delivery, return or customs costs may be deducted from a refund where permitted by law.

12. PLACING AN ORDER

The website allows you to review and correct order information before submitting payment.

Please check carefully:

  • the selected products;

  • quantities;

  • product options;

  • delivery address;

  • billing information;

  • delivery method;

  • contact information; and

  • total price.

By selecting the final order or payment button, you submit an offer to purchase the selected products under these Terms.

An automated order acknowledgement confirms that we received your order. It does not necessarily mean that we have accepted it.

13. ORDER ACCEPTANCE AND FORMATION OF THE CONTRACT

A binding contract for a product is normally formed when we:

  • send an express order acceptance or dispatch confirmation; or

  • dispatch the product,

whichever occurs first.

Where an order contains multiple products, a separate contract may be formed for each product when that product is accepted or dispatched.

We may refuse or cancel an order before acceptance for reasons including:

  • the product is unavailable;

  • payment was not authorised;

  • the price or product information contained an obvious error;

  • delivery is not available to the supplied address;

  • the order appears fraudulent or abusive;

  • purchase limits were exceeded;

  • legal or regulatory restrictions apply;

  • the product cannot lawfully be exported or imported; or

  • fulfilment is not reasonably possible.

If we cancel an order after taking payment, we will refund the affected amount using the original payment method unless another method is agreed.

14. PAYMENT

You must pay the full amount shown at checkout using an available payment method.

Payments may be processed by independent payment service providers.

By submitting payment information, you confirm that:

  • the information is accurate;

  • you are authorised to use the payment method;

  • sufficient funds or credit are available; and

  • the payment provider may process the transaction.

We may carry out or request reasonable:

  • payment authorisation;

  • identity verification;

  • address verification;

  • fraud screening; and

  • security checks.

We do not normally receive or store complete payment-card details.

If payment is declined, reversed, disputed or otherwise unsuccessful, we may suspend processing or cancel the order.

You remain responsible for legitimate amounts due under an accepted order, subject to your legal rights concerning unauthorised payments, chargebacks, refunds and disputed transactions.

15. FRAUD PREVENTION

We may delay, refuse or cancel an order where reasonably necessary to investigate suspected fraud or unauthorised payment activity.

We may request additional information to verify:

  • the customer’s identity;

  • the billing address;

  • ownership of the payment method;

  • the delivery address; or

  • other transaction details.

Do not send complete payment-card numbers, card security codes or account passwords by email.

We may share relevant information with payment providers, fraud prevention services, delivery providers or authorities where permitted or required by law.

16. FULFILMENT OF ORDERS

CAFELIER LIMITED may appoint fulfilment partners to store, prepare, package and dispatch products on our behalf.

A fulfilment partner may receive information reasonably necessary to process an order, including:

  • the recipient’s name;

  • delivery address;

  • telephone number;

  • email address where needed for delivery updates;

  • products ordered;

  • order reference; and

  • customs information where applicable.

The use of a fulfilment partner does not remove CAFELIER LIMITED’s obligations to you as the seller under the contract.

Products may be dispatched:

  • from different fulfilment locations;

  • directly by a product supplier;

  • in separate parcels;

  • on different dates; or

  • using different delivery companies.

You will not be charged additional delivery fees merely because we choose to divide an order into multiple parcels, unless the additional service was separately requested and agreed.

17. DELIVERY

Available delivery destinations, methods, charges and estimated delivery periods will be displayed on the website, at checkout or in the applicable Shipping Policy.

Delivery dates and periods are estimates unless we expressly agree to a fixed or guaranteed delivery date.

Unless another period has been agreed, we will deliver products without undue delay and within any maximum period required by applicable consumer law.

Delivery may be affected by:

  • customs procedures;

  • severe weather;

  • transport disruption;

  • public holidays;

  • strikes;

  • carrier delays;

  • incorrect address details;

  • security checks;

  • import restrictions; or

  • other circumstances outside our reasonable control.

If a material delay occurs, we will take reasonable steps to provide updated information.

Your statutory rights concerning late or failed delivery are not affected.

18. DELIVERY ADDRESS

You must provide a complete and accurate delivery address.

We are not responsible for delay or non-delivery caused by incorrect or incomplete information supplied by you, except to the extent that we failed to use reasonable care after becoming aware of the error.

Contact us immediately if you notice an address error.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

For security reasons, a delivery provider may be unable to redirect a parcel to an address different from the original order.

19. DELIVERY ATTEMPTS AND COLLECTION

The delivery provider may:

  • require a signature;

  • leave the parcel in a safe place where authorised and appropriate;

  • deliver it to a neighbour or collection point;

  • make more than one delivery attempt; or

  • request collection from a local facility.

You are responsible for following reasonable delivery or collection instructions.

If a parcel is returned because:

  • the address was incorrect or incomplete;

  • delivery was repeatedly unsuccessful;

  • the parcel was not collected;

  • the recipient refused it without a valid reason; or

  • necessary customs information was not provided,

we may deduct reasonable delivery, return and handling costs from any refund where permitted by law.

No deduction will be made where the failure was caused by us or a provider acting on our behalf.

20. RISK AND OWNERSHIP

For consumer purchases, responsibility for accidental loss or damage normally passes to you when:

  • the product is delivered into your physical possession; or

  • the product is delivered to a person identified by you to receive it.

Where you independently appoint a carrier that was not offered by us, risk may pass when the product is delivered to that carrier, to the extent permitted by law.

Ownership of a product passes to you when we have received full payment and the product has been delivered, unless applicable law requires otherwise.

21. INSPECTION AFTER DELIVERY

Please inspect your order as soon as reasonably possible after delivery.

Contact us promptly if:

  • a product is missing;

  • the wrong product was delivered;

  • the parcel or product is damaged;

  • a component is missing;

  • the product appears defective; or

  • the product does not match its description.

Contact:

sale@cafeliershop.com

Please provide your order number and, where useful, photographs or videos showing the issue and packaging.

Reporting visible delivery damage within 48 hours may help us investigate the issue with the delivery company. This requested reporting period does not remove or reduce your statutory rights.

22. CANCELLATION RIGHTS

Consumers purchasing online normally have a legal right to cancel eligible orders without giving a reason.

For most goods, you must inform us of your decision to cancel within 14 days beginning on the day after:

  • you receive the goods;

  • a person nominated by you receives the goods; or

  • you receive the final item, where goods forming one order are delivered separately.

After notifying us, you must normally return the goods within a further 14 days.

To cancel an eligible order, email:

sale@cafeliershop.com

Include:

  • your name;

  • order number;

  • email address used for the order;

  • products being cancelled; and

  • a clear statement that you wish to cancel.

Further instructions, exclusions and refund information are provided in our Return and Refund Policy.

23. CANCELLATION EXCEPTIONS

The legal right to change your mind may not apply to certain products, including:

  • products made to your specifications;

  • clearly personalised products;

  • sealed products not suitable for return for health protection or hygiene reasons after the seal has been broken;

  • products that deteriorate or expire rapidly;

  • products inseparably mixed with other items after delivery; and

  • other products excluded by applicable law.

An exception does not remove your rights where a product is faulty, damaged, incorrectly supplied or not as described.

24. RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

Before returning a product, contact us at:

sale@cafeliershop.com

We will provide the correct return instructions and return address where applicable.

Do not automatically return products to:

17 City North Place, London N4 3FU, United Kingdom

unless our customer support team has expressly authorised that address for the return.

Depending on the product and fulfilment arrangement, the correct return location may be different from our business correspondence address or the address shown on the original parcel.

A return sent without instructions or to an incorrect address may be delayed. This does not remove any statutory rights, but you may be responsible for avoidable additional costs caused by ignoring reasonable return instructions.

25. FAULTY OR MISDESCRIBED PRODUCTS

Products supplied to consumers must meet the standards required by applicable consumer law.

This includes requirements that products be:

  • of satisfactory quality;

  • fit for their intended purpose;

  • as described; and

  • compliant with other terms implied by law.

If a product is faulty, damaged, not as described or otherwise does not conform to the contract, you may be entitled to remedies such as:

  • rejection and refund;

  • repair;

  • replacement;

  • price reduction; or

  • a final right to reject.

The remedy available depends on the circumstances and applicable law.

Nothing in these Terms restricts rights provided by the Consumer Rights Act 2015 or other mandatory consumer protection legislation.

26. PRODUCT SAFETY AND RECALLS

You must follow all product instructions, safety warnings, cleaning instructions and maintenance guidance.

Stop using a product and contact us if you become aware of:

  • a potentially dangerous defect;

  • overheating;

  • electrical damage;

  • breakage affecting safe use;

  • contamination;

  • an official safety notice; or

  • another serious safety concern.

We may contact customers where necessary regarding:

  • safety warnings;

  • updated instructions;

  • product corrections;

  • replacement parts; or

  • product recalls.

Safety-related messages are service communications and may be sent even if you have opted out of marketing.

We may share necessary information with manufacturers, fulfilment partners, authorities or product safety organisations where required to address a safety concern.

27. PROMOTIONS AND DISCOUNT CODES

Promotions and discount codes may be subject to additional conditions displayed with the offer.

Unless otherwise stated:

  • a code must be entered before completing checkout;

  • only one code may be used per order;

  • codes cannot be exchanged for cash;

  • codes cannot be applied retrospectively;

  • codes may exclude certain products or delivery charges;

  • codes may have an expiry date;

  • codes may be limited to one use per customer; and

  • promotions are subject to availability.

We may cancel or refuse a discount where it has been:

  • obtained fraudulently;

  • published or distributed without authorisation;

  • used contrary to its stated conditions;

  • generated through a technical error; or

  • used to manipulate the checkout process.

We will not remove a properly applied discount from an already accepted order without a valid reason.

28. GIFT CARDS AND STORE CREDIT

Where gift cards or store credit are offered, additional terms may be displayed at the time of purchase or issue.

Gift cards and store credit:

  • may have usage restrictions;

  • cannot normally be exchanged for cash;

  • may not be resold without permission;

  • may be cancelled if obtained through fraud; and

  • must be used before any lawful or clearly disclosed expiry date.

Nothing in this section limits rights applying to a refund that must legally be returned to the original payment method.

29. REVIEWS AND USER CONTENT

You may be able to submit reviews, photographs, questions or other content.

You must ensure that submitted content:

  • is truthful and based on genuine experience;

  • does not infringe intellectual property rights;

  • does not contain private information without permission;

  • is not defamatory, discriminatory, threatening or unlawful;

  • does not contain malware or deceptive links;

  • does not impersonate another person; and

  • does not contain undisclosed advertising or promotional material.

You retain ownership of your content.

By submitting content for publication, you grant CAFELIER LIMITED a non-exclusive, worldwide, royalty-free licence to use, reproduce, format, translate, publish and display that content for operating and promoting the store and products.

This licence continues for as long as the content is used, but you may contact us to request removal. Removal may not always be possible where content has been lawfully incorporated into existing materials or must be retained for legal reasons.

We may moderate or remove content that breaches these Terms, but we are not required to publish every submission.

30. INTELLECTUAL PROPERTY

The website and its content, including:

  • text;

  • graphics;

  • layout;

  • photographs;

  • videos;

  • logos;

  • icons;

  • product presentation;

  • software;

  • code; and

  • website design,

are owned by or licensed to CAFELIER LIMITED and are protected by applicable intellectual property laws.

You may use the website for personal shopping purposes.

You must not, without prior written permission:

  • reproduce substantial website content;

  • republish product photographs;

  • copy the website design;

  • use our trade name or branding in a misleading manner;

  • create derivative commercial materials;

  • remove rights notices;

  • sell or license website content; or

  • use content to imply an affiliation that does not exist.

Third-party trademarks remain the property of their respective owners.

31. THIRD-PARTY SERVICES AND LINKS

The website may contain links to or integrations with services operated by third parties, including:

  • payment providers;

  • delivery tracking services;

  • social media platforms;

  • review services;

  • video providers; and

  • external informational websites.

We are not responsible for the content or operation of an independent third-party service merely because the website links to it.

Use of an external service may be governed by that provider’s own terms and privacy policy.

Nothing in this section excludes responsibility where a third party is acting as our agent in fulfilling our contractual obligations.

32. WEBSITE AVAILABILITY

We aim to keep the website available and accurate, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend or modify the website for:

  • maintenance;

  • security;

  • technical updates;

  • legal compliance;

  • service provider changes; or

  • circumstances outside our reasonable control.

We will take reasonable steps to avoid unnecessary disruption.

Website interruption does not affect rights relating to an order that has already been accepted.

33. EVENTS OUTSIDE OUR REASONABLE CONTROL

We are not responsible for delay or failure caused by an event outside our reasonable control where we have taken reasonable steps to reduce its effect.

Such events may include:

  • severe weather;

  • natural disasters;

  • war or civil unrest;

  • government restrictions;

  • customs disruption;

  • widespread transport interruption;

  • industrial action;

  • power or telecommunications failure;

  • cyber incidents affecting external infrastructure;

  • epidemics or public health emergencies; or

  • failure of a critical service provider outside our reasonable control.

We will contact you where reasonably possible if such an event materially affects an accepted order.

If the delay becomes substantial, you may have the right to cancel the affected order and receive a refund for products not supplied.

34. OUR RESPONSIBILITY TO CONSUMERS

We are responsible for losses that are a foreseeable result of:

  • our breach of these Terms; or

  • our failure to use reasonable care and skill.

A loss is foreseeable if it was obvious that it would happen or if both parties knew that it might happen when the contract was formed.

Products sold to consumers are supplied for private use unless the product page clearly states otherwise.

We are not normally responsible to consumers for business losses, including:

  • loss of profit;

  • loss of revenue;

  • loss of business;

  • loss of opportunity; or

  • business interruption,

where the product was purchased wholly or mainly for personal purposes.

Nothing in these Terms excludes or limits responsibility where it would be unlawful to do so, including responsibility for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • breach of statutory consumer rights;

  • defective products where liability cannot lawfully be excluded; or

  • any other matter that cannot legally be excluded or limited.

35. BUSINESS CUSTOMERS

This section applies only where you purchase products wholly or mainly for business purposes.

To the maximum extent permitted by law:

  • we are not responsible for indirect or consequential loss;

  • we are not responsible for loss of profit, revenue, contracts, goodwill, anticipated savings or business opportunity;

  • our total liability arising from an affected order will not exceed the amount paid or payable for that order; and

  • any implied terms are excluded only to the extent that the law permits.

The limitation above does not apply to:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • deliberate breach;

  • liability that cannot lawfully be limited; or

  • payment obligations owed by the business customer.

Business customers are responsible for determining whether products are suitable for their professional equipment, processes, workplace and regulatory requirements.

36. PRIVACY

Our collection and use of personal information are explained in our Privacy and Cookie Policy.

By using the website, you acknowledge that your information may be processed as necessary to:

  • operate the website;

  • process payments;

  • prevent fraud;

  • fulfil orders;

  • arrange delivery;

  • provide customer support; and

  • meet legal obligations.

Order information may be shared with fulfilment and delivery partners as described in the Privacy and Cookie Policy.

37. ELECTRONIC COMMUNICATIONS

You agree that we may provide contractual and service communications electronically, including by email or through your customer account.

These communications may include:

  • order acknowledgements;

  • acceptance or dispatch confirmations;

  • invoices;

  • delivery updates;

  • security messages;

  • cancellation information;

  • return instructions;

  • refund confirmations; and

  • changes affecting an existing order.

You are responsible for providing an accurate email address and checking your messages, including spam or junk folders.

Marketing communications are governed separately by our Privacy and Cookie Policy and applicable consent requirements.

38. COMPLAINTS

Contact us if you have a complaint concerning a product, order or service:

Email: sale@cafeliershop.com

Please provide:

  • your name;

  • order number;

  • a description of the issue;

  • the resolution requested; and

  • supporting photographs or documents where relevant.

We will review the complaint and aim to provide a fair response within a reasonable period.

Nothing in this section limits your right to seek assistance from Citizens Advice, Trading Standards, a court, an alternative dispute resolution provider or another competent body.

39. CHANGES TO THESE TERMS

We may update these Terms to reflect:

  • legal or regulatory changes;

  • changes to our website;

  • new payment or delivery methods;

  • changes to our fulfilment arrangements;

  • security requirements; or

  • changes to our products and services.

The updated Terms will be published with a revised “Last updated” date.

Changes will not normally apply retrospectively to an order already accepted. The Terms in force when the relevant contract was formed will generally continue to govern that order, unless:

  • the change is required by law;

  • the change benefits you; or

  • you expressly agree otherwise.

40. TRANSFER OF RIGHTS

We may transfer our rights or obligations under a contract to another organisation where:

  • this forms part of a genuine business transfer or restructuring;

  • the transfer does not reduce your contractual or statutory rights; and

  • we notify you where legally required.

You may transfer your rights under a contract where the law permits or where we provide written agreement.

41. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or removed where modification is not possible.

The remaining provisions will continue in effect.

42. NO WAIVER

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

A waiver relating to one breach does not automatically apply to another breach.

43. THIRD-PARTY RIGHTS

Unless expressly stated otherwise, a person who is not a party to the contract does not have a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

This does not affect any right or remedy available independently of that Act.

44. GOVERNING LAW AND JURISDICTION

These Terms and contracts formed through the website are governed by the laws of England and Wales.

If you are a consumer living in another part of the United Kingdom, you may also benefit from mandatory protections under the laws applying in that part of the United Kingdom.

Consumers may bring legal proceedings in the courts available under applicable consumer law, including the courts of the part of the United Kingdom in which they live where legally permitted.

If you live outside the United Kingdom, you may also have mandatory consumer rights under the laws of your country of residence. Nothing in these Terms excludes rights that cannot lawfully be excluded.

For business customers, the courts of England and Wales will have exclusive jurisdiction, except where the parties agree otherwise in writing.

45. CONTACT INFORMATION

Questions about these Terms, products or orders should be sent to:

CAFELIER LIMITED
17 City North Place
London N4 3FU
United Kingdom

Email: sale@cafeliershop.com
Company number: 17311499

Please include your order number when contacting us about a purchase.